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OHQ's records suffice proof of a fee that is payable unless they are shown to be inaccurate. Client will certainly utilize its sensible efforts to notify OHQ of any kind of invoice conflict within fourteen (14) days of receipt of a billing, adhering to the procedure outlined in Section 15. If Consumer disputes a billing, the invoice has to proceed to be paid promptly nonetheless OHQ will attribute or reimburse Client if it is later sensibly figured out by OHQ or according to the disagreement resolution process detailed in Section 15 that the billing was incorrect and the Consumer is qualified to a credit or reimbursement.
Such revisions might include, without constraint, changes for the Subscription Costs or Usage Charges for OHQ Paid Services, modifications to the usage allowances included in the Pricing Plans, and discontinuation of Prices Plans. (a) Each such modification will take result after sensible advancement composed notification is given to Consumer (as an example, by being published to the OHQ Web Site), except that any such alteration that impacts a Selected Paid Solution will use to Client beginning at the beginning of a Paid Solution Term beginning no less than thirty (30) days from the date which OHQ offers notice of such revision to Consumer in accordance with Area 16.8.
If Client does not end its use of any damaged Selected Paid Service before the efficient date of such modification, Customer will be considered to have consented to such alteration relative to such Selected Paid Solution. (b) If a Prices Strategy picked by Consumer is stopped, OHQ will certainly provide Client with reasonable advance notification of no less than thirty (30) days and Client will be offered the option of picking a brand-new Rates Strategy from then-current pricing strategies provided by OHQ.
For evasion of uncertainty, this paragraph does not put on adjustments to the Rate Listing, which are resolved in Section 7 (virtual receptionist services).1. Customer stands for that all details offered by Consumer and its callers to OHQ (consisting of, without limitation, all contact details and info pertaining to Client's Charge card) is exact, updated and complete at the time it is supplied to OHQ
Customer needs to in all times abide by all legislations, guidelines, criteria and codes suitable about its use OHQ Offerings and the Consumer's supply of its product or services to its callers. Client will certainly not make use of any kind of OHQ Offerings to involve in, or to motivate or aid others to participate in, any type of unlawful or deceptive tasks.
If a new Paid Service Term begins earlier than 3 (3) days after such email is sent out, Customer will incur the applicable Subscription Fee for the new Paid Service Term (the ""). The effective date of such discontinuation will certainly be either (i) the Requested Discontinuation Date, or ought to Client not mention a Requested Discontinuation Day, (ii) the last day of the Final Paid Service Term.
Where Client ends pursuant to this Area 10.1(b): (i). The Membership Charges that have actually been pre-paid will certainly be kept and the OHQ Offerings available to Customer up until the last day of the Last Paid Solution Term (based on reinstatement costs under provision 10.3(e)) and the extra equilibrium of the Prepaid Usage Credit score will certainly be maintained by OHQ for future usage by Consumer if Client makes a decision to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).
(b) Following discontinuation of any type of OHQ Service, OHQ will not be accountable at all for addressing calls, taking or providing messages, or doing any kind of other activities about such OHQ Solution. (c) Upon discontinuation of all OHQ Services, OHQ may terminate Customer's Account and Customer's access to the Account.
(e) Following termination of any type of OHQ Services, OHQ will certainly have no obligation to restore or otherwise recommence such OHQ Providers. If OHQ chooses (in its discernment) to reinstate or otherwise recommence an ended OHQ Providers, OHQ might need that Consumer pay a reinstatement fee of $30 (to cover OHQ's reasonable expenses in refining the reinstatement) Information gathered by OHQ from Customer and its customers may be made use of, divulged and shared by OHQ according to OHQ's privacy policy as readily available on the OHQ Web Site ("") and as may be changed once in a while.
The Controller thus appoints the Cpu with regard to handling activities embarked on in the course of the arrangement of assistant solutions. OHQ and Client acknowledge and concur that the Processor is subject to the following commitments: The Processor shall adhere to the appropriate Information Security Laws and must: (a) just act upon the composed instructions of the Controller and guarantee those acting under their authority do the same; (b) ensure that people processing the information go through an obligation of confidence; (c) utilize its ideal endeavours to guard and shield all personal information from unsanctioned or unlawful processing, including (but not restricted to) accidental loss, damage or damage; (d) make certain that all processing satisfies the demands of the GDPR and relevant Information Protection Legislation; (e) guarantee that where a Sub-Processor is made use of, they: only involve a Sub-Processor with the prior consent of the Controller; educate the Controller of any designated adjustments worrying Sub-Processors; they carry out a created contract including the very same information protection obligations as established out in these Terms; understand that any kind of failure for the Sub-processor to abide by the Information Protection Regulation, the Cpu remains fully reliant the Controller for the efficiency of the Sub-Processor's responsibilities; and aid the Controller in providing subject gain access to and allowing data based on exercise their rights under the Information Defense Rules.
The Controller will accomplish sufficient and appropriate onboarding and due persistance look for all Processors, with a complete evaluation of the obligatory Information Defense Legislation demands. The Controller shall validate that the Cpu has adequate and recorded procedures for data violations, information retention and data transfers in position. The Controller shall obtain evidence from the Cpu regarding the: (a) confirmation and dependability of the staff members used by the Cpu; (b) any type of certifications, certifications and plans as described in the onboarding process; (c) technological and operational actions utilized in securing the Personal Information; and (d) treatments in location for permitting information based on exercise their civil liberties, consisting of (however not restricted to), subject gain access to requests, erasure & rectification procedures and limitation of processing procedures.
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