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OHQ's documents are adequate evidence of a charge that is payable unless they are revealed to be incorrect. Client will certainly use its sensible efforts to notify OHQ of any kind of billing conflict within fourteen (14) days of invoice of an invoice, adhering to the process laid out in Area 15. If Client disputes an invoice, the invoice has to remain to be paid promptly however OHQ will credit or reimburse Customer if it is later reasonably figured out by OHQ or according to the disagreement resolution process detailed in Section 15 that the invoice was inaccurate and the Consumer is qualified to a credit history or refund.
Such alterations may consist of, without restriction, modifications to the amounts of the Membership Charges or Use Fees for OHQ Paid Solutions, changes to the usage allowances consisted of in the Pricing Plans, and discontinuation of Rates Plans. (a) Each such modification will take result after sensible advance composed notice is supplied to Client (for instance, by being uploaded to the OHQ Web Site), except that any type of such modification that affects a Selected Paid Solution will apply to Consumer beginning at the commencement of a Paid Solution Term starting no less than thirty (30) days from the day which OHQ offers notification of such alteration to Client in accordance with Area 16.8.
If Client does not terminate its use of any type of afflicted Selected Paid Solution prior to the reliable day of such revision, Customer will be deemed to have actually consented to such revision relative to such Selected Paid Service. (b) If a Prices Plan selected by Client is discontinued, OHQ will certainly offer Customer with reasonable advance notification of no much less than thirty (30) days and Consumer will certainly be offered the option of selecting a new Prices Strategy from then-current pricing strategies offered by OHQ.
For avoidance of uncertainty, this paragraph does not apply to changes to the Catalog, which are addressed in Area 7 (live answer virtual receptionist).1. Consumer stands for that all information provided by Consumer and its callers to OHQ (including, without limitation, all call information and information pertaining to Customer's Bank card) is precise, up-to-date and complete at the time it is provided to OHQ
Consumer must in any way times adhere to all laws, guidelines, requirements and codes suitable about its use of OHQ Offerings and the Customer's supply of its services and product to its customers. Customer will certainly not make use of any type of OHQ Offerings to involve in, or to motivate or assist others to participate in, any kind of unlawful or fraudulent activities.
If a brand-new Paid Solution Term begins earlier than 3 (3) days after such e-mail is sent, Customer will sustain the applicable Membership Fee for the brand-new Paid Service Term (the ""). The efficient date of such discontinuation will certainly be either (i) the Requested Termination Day, or needs to Consumer not specify an Asked for Discontinuation Day, (ii) the last day of the Last Paid Solution Term.
Where Customer ends according to this Section 10.1(b): (i). The Subscription Fees that have actually been pre-paid will certainly be maintained and the OHQ Offerings readily available to Consumer till the last day of the Final Paid Service Term (subject to reinstatement costs under stipulation 10.3(e)) and the unused balance of the Prepaid Usage Credit scores will certainly be preserved by OHQ for future usage by Consumer if Consumer chooses to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).
(b) Adhering to termination of any OHQ Service, OHQ will not be responsible by any means for addressing calls, taking or providing messages, or carrying out any other tasks about such OHQ Service. (c) Upon termination of all OHQ Services, OHQ may terminate Consumer's Account and Client's accessibility to the Account.
(e) Following discontinuation of any type of OHQ Services, OHQ will certainly have no commitment to renew or otherwise recommence such OHQ Services. If OHQ elects (in its discretion) to restore or otherwise recommence an ended OHQ Providers, OHQ might need that Customer pay a reinstatement charge of $30 (to cover OHQ's affordable expenses in processing the reinstatement) Information accumulated by OHQ from Customer and its callers may be made use of, revealed and shared by OHQ according to OHQ's privacy policy as offered on the OHQ Site ("") and as might be amended every now and then.
The Controller hereby appoints the Cpu relative to handling tasks carried out during the stipulation of receptionist solutions. OHQ and Consumer recognize and concur that the Processor is subject to the complying with responsibilities: The Cpu will abide by the relevant Information Defense Laws and have to: (a) just act upon the composed instructions of the Controller and guarantee those acting under their authority do the very same; (b) guarantee that people refining the information are subject to an obligation of self-confidence; (c) utilize its best endeavours to guard and shield all personal information from unauthorised or illegal processing, including (yet not restricted to) unexpected loss, damage or damages; (d) make sure that all handling satisfies the requirements of the GDPR and related Data Security Legislation; (e) make certain that where a Sub-Processor is used, they: only engage a Sub-Processor with the prior permission of the Controller; notify the Controller of any type of designated modifications concerning Sub-Processors; they execute a composed contract consisting of the same information defense commitments as set out in these Terms; recognize that any kind of failure on the component of the Sub-processor to adhere to the Data Security Laws, the Cpu stays completely reliant the Controller for the performance of the Sub-Processor's obligations; and help the Controller in offering subject accessibility and permitting data based on exercise their legal rights under the Data Protection Laws.
The Controller shall accomplish adequate and suitable onboarding and due diligence checks for all Cpus, with a complete analysis of the necessary Data Security Regulation needs. The Controller shall confirm that the Processor has appropriate and recorded procedures for information breaches, information retention and information transfers in location. The Controller will get proof from the Cpu as to the: (a) verification and integrity of the staff members used by the Cpu; (b) any type of certificates, accreditations and policies as referred to in the onboarding process; (c) technical and operational procedures used in safeguarding the Personal Data; and (d) procedures in location for allowing data based on exercise their rights, including (yet not limited to), subject gain access to requests, erasure & correction procedures and restriction of handling procedures.
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